Privacy Policy

Last updated: 17-12-2025

1. Introduction

Retseaz respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

2. Information We Collect

We may collect the following information:

• Name, email address, and account details
• Subscription and payment status (handled via secure third-party providers)
• Uploaded designs, files, and content
• Platform usage and interaction data
• Device and browser information

3. How We Use Your Information

Your information is used to:

• Create and manage user accounts
• Provide platform functionality and services
• Process subscriptions and payments
• Improve features and user experience
• Communicate service updates or support responses

4. Third-Party Services

We may share limited data with trusted third-party providers, including:

• Payment processors
• Shopify (for app integration)
• Analytics and infrastructure providers

These providers are required to handle data securely and in accordance with applicable laws.

5. Data Storage & Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to provide our services or meet legal obligations.

Users may request account deletion, subject to legal and operational requirements.

7. User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

Requests can be made via our support contact.

8. Cookies & Tracking

Retseaz may use cookies or similar technologies to improve platform functionality and analyse usage.

9. External Links

Our Platform may contain links to external sites. Retseaz is not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, please contact us via the Retseaz website.

12. Governing Law

This Privacy Policy is governed by the laws of Australia.