Our Terms and Conditions

Last updated: 17-12-2025

1. Acceptance of Terms

By accessing or using Retseaz ("the Platform", "we", "us", "our"), available at https://retseaz.com, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use the Platform.

2. Eligibility & Accounts

To use Retseaz, you must be at least 18 years old and capable of entering into a legally binding agreement.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Retseaz is not responsible for unauthorised access resulting from your failure to secure your account.

3. Services Provided

Retseaz is a SaaS platform designed to assist fashion businesses with digital tools including (but not limited to) virtual fitting, design visualisation, tech packs, and AI-assisted features.
The Platform is provided for business and professional use only.

4. Free Trials & Subscriptions

Retseaz may offer a free trial for new users. Trial duration and eligibility are determined by Retseaz and may change from time to time.
Paid subscriptions are billed on a recurring basis according to the plan selected at checkout.

5. Payments & Failed Transactions

All subscription fees are due in advance.
If a payment fails:

Retseaz is not responsible for service interruptions caused by failed payments.

6. Cancellation & Plan Changes

Users may cancel their subscription at any time.
Upon cancellation:

7. User Content & Ownership

Users retain full ownership of any content, designs, files, or data uploaded to Retseaz.
By using the Platform, you grant Retseaz a limited, non-exclusive license to process, store, and display this content solely for the purpose of providing the service.

8. AI-Generated Content Disclaimer

Any AI-generated outputs, recommendations, measurements, or visualisations are provided for assistance only.
Users are solely responsible for reviewing, validating, and approving all outputs before use in production, manufacturing, or commercial decision-making.
Retseaz does not guarantee accuracy or fitness for a specific purpose.

9. Platform Availability

Retseaz aims to provide reliable service but does not guarantee uninterrupted or error-free access.
We may perform maintenance, updates, or feature changes at any time without prior notice.

10. Prohibited Use

You agree not to:

11. Suspension & Termination

Retseaz reserves the right to suspend or terminate accounts that:

12. Limitation of Liability

To the maximum extent permitted by law, Retseaz shall not be liable for any indirect, incidental, or consequential damages, including loss of business, revenue, data, or profits.

13. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

14. Changes to Terms

Retseaz may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.